F A Q`s

 

 

Welcome to the Curalux FAQ page. Here, we address some of the most common questions regarding our R125 and PAR38 lamps, as well as our Equine Solariums. If you have additional questions that are not answered here, please feel free to contact our customer service team.

 

General Questions

 

1. What products does Curalux offer?
Curalux specializes in the production of high-quality R125 and PAR38 lamps, as well as Equine Solariums designed for catering, agricultural, and equestrian applications. Our products are engineered to provide optimal lighting and heating solutions for various industries.

 

2. Where are Curalux products manufactured?
All Curalux products are manufactured in state-of-the-art facilities that adhere to strict quality control standards. We source high-grade materials to ensure the durability and efficiency of our lamps and solariums.

 

R125 and PAR38 Lamps

 

3. What are R125 and PAR38 lamps?
R125 lamps are reflector bulbs designed to provide focused light for a variety of applications, while PAR38 lamps are parabolic aluminized reflector bulbs that deliver a powerful beam of light. Both are ideal for indoor and outdoor use, offering energy efficiency and long-lasting performance.

4. Are your lamps energy-efficient?
Yes, our R125 and PAR38 lamps are designed with energy efficiency in mind. They consume less energy compared to traditional bulbs, helping to reduce electricity costs while providing excellent illumination.

5. Can I use Curalux lamps in commercial settings?
Absolutely. Our lamps are suitable for both residential and commercial applications, including catering businesses, agricultural settings, and other professional environments.

 

Equine Solariums

 

6. What is an Equine Solarium?
An Equine Solarium is a specialized heating system designed to provide warmth and comfort to horses. It uses infrared heat to promote muscle relaxation, improve circulation, and enhance overall well-being, especially after workouts or during colder months.

7. How does an Equine Solarium benefit my horse?
Using an Equine Solarium can help reduce muscle soreness, speed up recovery times, and improve flexibility. It can also aid in preventing injuries by warming up muscles before exercise.

8. Are your Equine Solariums easy to install?
Yes, Curalux Equine Solariums are designed for easy installation. They come with comprehensive instructions, and our customer support team is available to assist you during the setup process.

 

Ordering and Support

 

9. How can I place an order?
Orders can be placed directly through our website or by contacting our sales team. We recommend visiting our online store for the most up-to-date product availability and pricing.

10. What is your return policy?
Curalux offers a comprehensive return policy on all products. If you are not satisfied with your purchase, please contact our customer service team to initiate the return process.

11. How can I contact customer support?
You can reach our customer support team via email at support@curalux.com or by calling our dedicated helpline at 01525487967. We are here to assist you with any inquiries or issues you may have.

 

Warranty and Maintenance

 

12. Do your products come with a warranty?
Yes, all Curalux products are backed by a standard warranty. The duration and terms of the warranty may vary by product, so please refer to the specific product documentation for details.

13. How do I maintain my Curalux lamps and Equine Solariums?
To ensure optimal performance, we recommend following the maintenance guidelines provided in the product manual. Regularly checking for any signs of wear and ensuring proper cleaning will help extend the lifespan of your products.

Thank you for considering Curalux for your lighting and equine needs. We are committed to providing high-quality products and exceptional customer service. If you have any further questions, please do not hesitate to reach out to us.